Return Policy
Welcome to Yaami Enterprises. We value customer satisfaction and aim to provide a smooth and hassle-free return experience. Please read our Return Policy carefully before requesting a return or replacement.
Return Eligibility
You may request a return if:
- You received a damaged or defective product
- You received the wrong item
- The product is missing accessories or parts
- The item is not functioning properly upon delivery
Return requests must be raised within 24–48 hours of receiving the order.
Conditions for Return
To qualify for a return, the product must:
- Be unused and in original condition
- Include original packaging, accessories, manuals, and invoice
- Not show signs of physical damage caused after delivery
- Be returned with all included items
Non-Returnable Products
Returns may not be accepted for:
- Used or damaged products after delivery
- Products damaged due to improper handling or misuse
- Products without original packaging
- Items returned after the specified return period
Return Process
- Contact our customer support team with your order details.
- Share clear photos or videos of the product issue.
- Our team will verify the request and provide return instructions.
- Once the product is received and inspected, the replacement or refund process will begin.
Replacement Policy
- Replacement requests are subject to stock availability.
- If a replacement product is unavailable, a refund or alternative solution may be provided.
Refund Timeline
- Approved refunds are processed to the original payment method.
- Refunds may take 5–10 business days to reflect in your account depending on your bank or payment provider.
Return Shipping
- Yaami Enterprises may cover return shipping costs for damaged, defective, or incorrect products.
- In other situations, customers may need to bear return shipping charges.
Important Note
Customers are advised to record an unboxing video while opening the package. This helps in quick verification of damaged or missing product claims.
Contact Us
For any return or replacement-related assistance, please contact our support team through our Contact Us page.
Thank you for shopping with Yaami Enterprises.